We want cost to be clear from the start. Blackburn Clinical Services is an out-of-network practice, and we make it as simple as possible for clients to use their out-of-network insurance benefits.
How we work with insurance
- We do not take or bill insurance. Insurance for TMS and neuropsychological testing is handled directly by our partners, Helios and Brainworks.
- We provide superbills for all reimbursable services, so you can submit them to your insurance plan for out-of-network reimbursement.
- We recommend Reimbursify, an app that makes it simple to submit superbills and receive your out-of-network reimbursement.
All of our services are available individually or can be combined into a customized package to meet each person’s needs.
Why we are an out-of-network practice
Insurance reimbursement rates for mental health care are low, and they have not kept pace with the cost of providing thorough, high-quality treatment. Insurance plans also often limit how many sessions are covered, require approval before care can continue, or decide which treatments they will pay for.
Every clinician on our team is highly trained and experienced, and our care is built around one person at a time. Staying out of network allows us to keep that level of skill and attention, to spend the time each client needs, and to base treatment decisions on clinical judgment rather than insurance limits.
Using your out-of-network benefits
Many insurance plans, especially PPO plans, reimburse part of the cost of care from out-of-network providers. Here is how it typically works:
- You pay for your session at the time of service.
- We provide a superbill, a detailed receipt with the information your insurance company needs.
- You submit the superbill to your insurance plan, directly or through an app like Reimbursify.
- Your plan reimburses you according to your out-of-network benefits.
Making reimbursement simple with Reimbursify
Submitting claims can feel like one more thing to manage. Reimbursify is an app that lets you photograph or upload your superbill and submit it to your insurance plan from your phone, then track your reimbursement. Many of our clients find it saves time and frustration.
Questions to ask your insurance company
Before you begin, call the member services number on your insurance card and ask:
- Do I have out-of-network benefits for outpatient mental health care?
- What is my out-of-network deductible, and how much of it have I met?
- What percentage of the cost is reimbursed after my deductible?
- Is there a limit on the number of sessions covered each year?
- How do I submit a superbill, and how long does reimbursement take?
Some clients also use a health savings account (HSA) or flexible spending account (FSA) for eligible care. Check with your plan administrator about what qualifies.
TMS and neuropsychological testing
Insurance for TMS is handled directly by Helios, our TMS partner, and insurance for neuropsychological testing is handled directly by Brainworks, our testing partner. Contact us and we will connect you with the right team to check your coverage.
Talk with us about fees
We are happy to walk you through fees and help you understand your benefits before you begin. Call (888) 870 7405, email info@blackburnclinical.com or contact us.
Frequently asked questions
Does Blackburn Clinical Services take insurance?
We do not take or bill insurance. Insurance for TMS and neuropsychological testing is handled directly by our partners, Helios and Brainworks. For all other services, we provide superbills so you can seek out-of-network reimbursement from your insurance plan.
What is a superbill?
A superbill is a detailed receipt that includes the information insurance companies need to process an out-of-network claim, such as dates of service, service codes and provider details. We provide superbills for all reimbursable services.
How do I get reimbursed by my insurance?
Submit your superbill to your insurance company, either directly or through an app. We recommend Reimbursify, which makes submitting out-of-network claims simple. Your plan then reimburses you based on your out-of-network benefits.
Will my insurance cover part of the cost?
It depends on your plan. Many PPO plans include out-of-network mental health benefits. Call the number on your insurance card and ask about outpatient mental health coverage from out-of-network providers.
Why doesn’t Blackburn take insurance?
Insurance reimbursement rates for mental health care are low, and insurers often limit the number of sessions or the type of care they will cover. Staying out of network lets us keep a team of highly skilled, experienced clinicians and base every treatment decision on what each person needs.
Can I use just one service?
Yes. All of our services are available individually or can be combined into a customized package.
How can I learn about fees?
Call (888) 870 7405 or email info@blackburnclinical.com. We are happy to walk you through fees and help you understand your out-of-network benefits before you begin.